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Workplace Expectations -- Conflict Resolution

Workplace Expectations Hour 3 0.1 IACET CEUs (MD020)

Teams and teamwork are a vital part of every workplace no matter how small or large. No matter what type of organization, the functioning of teams plays a significant role in meeting the needs of the customer, as well as the morale and job satisfaction of other workers. Moreover, the increased focus in businesses and non-profits on a team-based approach in the past several years means that teams are more important than ever.

Our objectives for this hour are on the screen. Together we go over:

• The basics of team formation and functioning.
• The types of problems that prevent teams from accomplishing their goals.
• Some basic methods for helping teams improve their effectiveness.
  • Hour 3 Webinar.mp4
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 1 year