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Workplace Expectations -- Conflict Resolution

Workplace Expectations Hour 1 0.1 IACET CEUs (MD 018)

It is widely recognized that human interactions have the potential to develop conflict.

The situation in health care, education businesses and non-profits is not different. In its most extreme expression, workplace violence is also well recognized as an area of concern.

Through understanding the elements of conflict and mastering the processes associated with managing conflict to resolution, medical professionals will able to more effectively deal with the conflicts that arise in their workplaces.
  • Hour 1 Video
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 1 month