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Workplace Expectations -- Conflict Resolution

Workplace Expectations Hour 1 0.1 IACET CEUs (MD 018)


Description
It is widely recognized that human interactions have the potential to develop conflict.

The situation in health care, education, businesses and nonprofits is not different. In its most extreme expression, workplace violence is also well recognized as an area of concern.

Through understanding the elements of conflict and mastering the processes associated with managing conflict to resolution, medical professionals will able to more effectively deal with the conflicts that arise in their workplaces.

Learning Outcomes:

- Define conflict and conflict resolution
- Describe a conflict
- Identify common roadblocks that hinder agreement

The learner must reach at least 80% proficiency on all assessments given at the conclusion of the webinar in order to receive the CEUs. Please call Mike Dreiblatt at 802-362-5448 or email info@standuptobullying.net with any questions you might have.
Content
  • Hour 1 Video
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 1 year